Point of Sale (POS) systems are essential tools for any business that sells products or services to customers. They help manage transactions, inventory, customer data, and more. However, not all POS systems are created equal. Depending on the type and size of your business, you may need different features and functionalities from your POS system.
In this blog, we will compare two popular POS systems in India: Petpooja and OrderZ in Chennai. We will look at their target market, features, pricing, and pros and cons to help you decide which one is best suited for your business.
Target Market
- OrderZ is a POS system that caters to various types of retail businesses, including restaurants, cafes, bakeries, salons, spas, grocery stores, pharmacies, and more. It aims to provide a simple and affordable solution for small and medium-sized businesses that need a fast and reliable POS system.
- Petpooja is a POS system that specializes in solutions exclusively for restaurants. It offers a comprehensive range of features that cover all aspects of restaurant operations, from billing to inventory to online ordering. It targets restaurants of all sizes and segments, from fine dining to quick service.
OrderZ VS Petpooja Features
Both OrderZ and Petpooja offer basic features that are common to most POS systems, such as:
- User rights management: You can control the access and permissions of your staff based on their roles and responsibilities.
- Online ordering system: You can accept orders from customers through your website or app, or third-party platforms like Zomato or Swiggy.
- Customer interaction: You can communicate with your customers through SMS or email, and allow them to leave special instructions or requests when placing orders.
However, there are also some differences in the features offered by each POS system. Here are some of the key features that distinguish Petpooja and OrderZ in Chennai:
1. Inventory management:
Petpooja offers robust inventory management within its POS system. You can track the stock levels of your raw materials and finished products, set reorder points and alerts, monitor item expiry dates, and generate purchase orders. OrderZ lacks inventory management capabilities within its POS system. You will need to use a separate software or manually manage your inventory.
2. Reporting and analytics:
Both OrderZ and Petpooja provide detailed reports on various aspects of your business performance, such as sales, orders, products, customers, staff, etc. However, Petpooja offers more comprehensive sales reports for multiple restaurant branches on a single screen. You can also view customer analytics and employee performance tracking on Petpooja. OrderZ offers a unified dashboard for multiple branches but does not provide customer or staff analytics.
3. Aggregator menu management:
Petpooja enables you to edit your menu items, prices, availability, and descriptions directly from the POS system for both dine-in and online ordering platforms. You can also toggle items on or off with a single click. This saves you time and hassle from updating your menu on multiple platforms separately. OrderZ does not support aggregator menu management within its POS system. You will need to update your menu on each platform individually.
4. Shortcodes for quick billing:
Petpooja streamlines your billing process by allowing you to assign customizable shortcodes for each food item on your menu. You can simply enter the shortcode on the POS screen to add the item to the bill. This reduces errors and increases efficiency. OrderZ does not support shortcode assignment for food items within its POS system. You will need to search for the item by name or category on the POS screen.
5. Customizable menu timings:
Petpooja allows you to specify different menu availability times for dine-in and online ordering platforms. For example, you can set your breakfast menu to be available from 8 a.m. to 11 a.m. for dine-in customers but from 7 a.m. to 12 p.m. for online customers. This gives you more flexibility and control over your menu offerings. OrderZ lacks this feature due to the absence of third-party aggregator integration within its POS system.
6. CRM (Customer Relationship Management):
Petpooja offers CRM features within its POS system. You can sync your customer information across platforms, access their order history and preferences, segment them based on various criteria, and reach out to them through SMS campaigns. You can also offer loyalty programs and discounts to your customers through Petpooja. OrderZ does not provide CRM functionality within its POS system. You will need to use a separate software or manually manage your customer data.
7. Integration capabilities:
Petpooja integrates with various platforms and services that enhance your restaurant operations. These include online ordering platforms (Zomato, Swiggy, etc.), loyalty programs (Magicpin, Dineout, etc.), B2B deliveries (Dunzo, Lalamove, etc.), payments (Paytm, PhonePe, etc.), and accounting/ERP systems (Tally, QuickBooks, etc.). OrderZ primarily focuses on payment integration with Razorpay within its POS system. It does not offer extensive integration options with other platforms or services.
Pricing
Petpooja and OrderZ in Chennai have different pricing models for their POS systems. OrderZ is available at a flat rate of INR 10,000 per year, regardless of the number of features or branches. Petpooja offers three packages (Standard, Plus, and Pro) with varying features and prices. The Standard package costs INR 8,000 per year, the Plus package costs INR 9,500 per year, and the Pro package costs INR 11,000 per year. The prices are per branch and include GST.
OrderZ VS Petpooja Pros and Cons
OrderZ
Pros:
- Simple and easy-to-use interface
- Affordable and transparent pricing
- Suitable for various types of retail businesses
- Fast and reliable billing system
- Supports multiple payment methods
Cons:
- Lacks inventory management capabilities
- Does not support aggregator menu management
- Does not provide CRM functionality
- Limited integration options
- Does not support shortcode assignments for food items
Petpooja
Pros:
- Comprehensive and specialized solutions for restaurants
- Robust inventory management system
- Enables aggregator menu management
- Provides CRM features
- Offers extensive integration options
- Supports shortcode assignment for food items
Cons:
- More expensive than OrderZ
- Only caters to the restaurant industry
- May have a steeper learning curve
Finally,
Petpooja and OrderZ in Chennai are two popular POS systems in India that offer distinct solutions for different segments of the retail and restaurant businesses. OrderZ provides a simple and affordable solution for various types of retail businesses that need a fast and reliable POS system. Petpooja offers a comprehensive and specialized solution for restaurants that need a robust and integrated POS system
Choosing between Petpooja and OrderZ in Chennai depends on the specific needs and goals of your business. You should carefully evaluate the features, pricing, pros, and cons of each POS system before making a decision. You can also request a demo or a free trial from both providers to test their products and services before committing to a purchase.
OrderZ VS Petpooja FAQs
1. What is a POS system and why do I need one?
A POS system is software that helps you manage your sales, inventory, customer data, and more. It can help you streamline your operations, increase your efficiency, and grow your business.
2. How do I choose the best POS system for my business?
There is no one-size-fits-all solution when it comes to POS systems. You should consider the type and size of your business, the features and functionalities you need, the pricing and support options, and the integration capabilities of the POS system.
3. What are the benefits of using OrderZ as my POS system?
OrderZ is a simple and affordable POS system that caters to various types of retail businesses, including restaurants. It offers a fast and reliable billing system, supports multiple payment methods, provides detailed reports and analytics, and facilitates online ordering.
4. What are the benefits of using Petpooja as my POS system?
Petpooja is a comprehensive and specialized POS system that caters exclusively to restaurants. It offers a robust inventory management system, enables aggregator menu management, provides CRM features, offers extensive integration options, and supports shortcode assignment for food items.
5. How can I compare OrderZ and Petpooja in detail?
You can read our blog post below that compares OrderZ and Petpooja in terms of their target market, features, pricing, pros, and cons. You can also request a demo or a free trial from both providers to test their products and services before making a decision.